Reimbursement for Services

COVERAGE FOR HOSPICE AND PALLIATIVE CARE SERVICES

Hospice Care and Palliative Medicine Services are routinely covered by Medicare and Medicaid. These services are also covered by most employer-provided health care plans, although the specific coverage will vary by plan. Hospice & Palliative Care Charlotte Region accepts Medicare, Medicaid and commercial insurance payment for services rendered. Please check with your health care plan administrator to learn more about your own coverage for hospice care and palliative medicine services. For patients who may lack health care coverage, Hospice & Palliative Care Charlotte Region will provide services based on a sliding fee scale. Through charitable community support, HPCCR may offer a subsidy for those patients who lack the financial resources to pay for our services.

Hospice and Palliative Care Charlotte Region will provide each patient with a written explanation of benefits received from the insurance carrier within 30 days from the start of care. This explanation will detail the policy limitations, deductible, out of pocket and specific benefit limitations applicable to the patient's plan. Financial counselors are available to assist you or your loved one with any questions you may have regarding your insurance coverage for hospice care or palliative medicine services. A financial counselor may be reached during business hours 8:30am until 5pm Monday through Friday.