Continuing Education

Each year our patient care volunteers are responsible for earning 12 hours of continuing education to remain active. Volunteers are given credit for 4 of these twelve hours for reading At the Heart, our quarterly volunteer newsletter.  Volunteers must earn the other 8 hours by attending an in-service or completing self-study opportunities by the end of the year.  Our 2017 educational opportunities are listed below along with a few last self-study opportunities for 2016:

Open Dialogue on Comparative Religions

Have you ever wondered about religions, which differ from your own? In what ways are the Seventh Day Adventists like the Jewish … and the Hindus? What do other faith traditions believe to be true regarding life after death, reincarnation, and judgment? Are you curious? If so, please join us for an open discussion on world religions – similarities and differences - led by HPCCR Chaplain, Jane Mitchell.

Tuesday, September 19th at 10am, Levine & Dickson Hospice House Huntersville (11900 Vanstory Drive, Huntersville, NC)

Saturday, September 23rd at 10am,  Philip L. Van Every Learning Resource Center (6624 Walsh Boulevard, Charlotte, NC)

RSVP to Crystal England at or 704-335-3578. 


A.L.I.C.E. Training

At HPCCR, we care about the safety and well-being of our staff and volunteers. In that vein, knowing what to do in the event of an active shooter (or violent intruder) is paramount. That’s why HPCCR is pleased to offer you a 90 minute course on A.L.I.C.E. (Alert Lockdown Inform Counter Evacuate). A.L.I.C.E. is a comprehensive preparedness for a violent intruder event utilizing infrastructure, technology, and Human Action to increase survival chances. This program is led by Nicole Wolfe and/or Cindy Tilley, both certified A.L.I.C.E. trainers, and has one primary focus: Survival of those who find themselves under attack.
At each HPCCR-led A.L.I.C.E. training sessions, each participant will review a 30 minute prerequisite A.L.I.C.E. training video, followed by a review with Q&As, then practical application of learned information using various scenarios. During the practical application portion, participants will have the option of either participating or observing.

Tuesday, October 17th at 10am  Levine & Dickson Hospice House Huntersville (11900 Vanstory Drive, Huntersville, NC) 
Thursday, October 19th at 6pm (Dinner at 5:30, program at 6)  Philip L. Van Every Learning Resource Center (6624 Walsh Boulevard, Charlotte, NC)
Monday, November 6th at 10am  Philip L. Van Every Learning Resource Center (6624 Walsh Boulevard, Charlotte, NC)
Wednesday, November 8th at 6pm (Dinner at 5:30, program at 6):  Levine & Dickson Hospice House Huntersville (11900 Vanstory Drive, Huntersville, NC)
Monday, November 13th at 10am  Levine & Dickson Hospice House Huntersville (11900 Vanstory Drive, Huntersville, NC)
Thursday, November 16th at 6pm (Dinner at 5:30, program at 6)  Philip L. Van Every Learning Resource Center (6624 Walsh Boulevard, Charlotte, NC)

RSVP to Crystal England at or 704-335-3578. 

Movie Showing

Join us for the showing of The LettersA drama that explores the life of Mother Teresa through letters she wrote to her longtime friend and spiritual advisor, Father Celeste van Exem over a nearly 50-year period (

Tuesday, September 26th at 1pm, Lincoln County Office (900 Dontia Drive, Lincolnton, NC)

Tuesday, December 5th at 2pm, Levine & Dickson Hospice House Huntersville (11900 Vanstory Drive, Huntersville, NC)

RSVP to Crystal England at or 704-335-3578. 


Skills Fairs

The Skills Fair is a great way to easily schedule your “joint visit” to complete this important ACHC (Accreditation Commission for Health Care) requirement, network with other  volunteers, and receive 2 hours of continuing education! Choose from any of the sessions listed below and RSVP to Crystal England at or 704-335-3578.

Stay tuned for dates to come!

*Please know that we would love to do your joint visit in person, as you make a regular visit to your current patient. If you prefer to meet your joint visit requirement by having your volunteer manager meet you on your visit, please contact them to schedule your visit.


Self-Study Opportunities

If you have not watched the following movies or read the following books, you can check them out from one of our offices through your Volunteer Manager. Questions will be provided along with the movie or the book for you to answer and submit for 2 hours of continuing education for each. If you are unsure if you have used one of these for self-study in the past, please check with your Volunteer Manager.


The Doctor
Christmas in Conway
We Bought a Zoo
Decoding Annie Parker
The Descendants
PS I Love You

Laughter, Tears and Braids
Major Pettigrew’s Last Stand
When Evening Comes
Glimpses of Heaven
The Fault in Our Stars
The Art of Racing in the Rain
Knocking on Heaven’s Door
Seeing the Crab
Life Lessons
Being Mortal
When Breath Becomes Air
Still Alice
As I Lay Dying

Heard of a great event coming up in the community?

Let your volunteer manager know PRIOR to the event, and, if appropriate, it can be approved for continuing education credit, AND advertised to our volunteers.

Attend an IDT Meeting

Join one of our Volunteer Coordinators and the rest of the Interdisciplinary Team (IDT) at an IDT meeting and receive two hours of continuing education. IDT meetings are held every Wednesday. Times and locations vary, so contact your volunteer coordinator to schedule your attendance.

Join us for part of Volunteer Training

Want a refresher? Volunteers are always invited to join us for part of New Volunteer Training. The Policies and Procedures section is typically reviewed on our last day of New Volunteer Training, and is especially helpful for current volunteers who haven't been through training in several years. Feeling like you need a little help with boundaries? Perhaps the social worker section of training would benefit you. Interested in more on the physiology of dying? Then the nursing piece might be the right fit. If you are interested in possibly attending a portion of New Volunteer Training, talk with your volunteer manager to reserve a space. Continuing education hours will vary based on the portion of training you attend.

2016 End of Year Volunteer Education Packet for volunteers missing continuing education for 2016 - please print and return page 1 only, signed and dated.