Continuing Education

Each year our patient care volunteers are responsible for earning 12 hours of continuing education to remain active. Volunteers are given credit for 4 of these twelve hours for reading At the Heart, our quarterly volunteer newsletter.  Volunteers must earn the other 8 hours by attending an in-service or completing self-study opportunities by the end of the year.  Our 2017 educational opportunities are listed below along with a few last self-study opportunities for 2016:

Winter 2017 Inservices

Join Chaplain Patrick DeJuneas for our first inservice of the year and receive 2 hours of continuing education.

Pat grew up in Northern Virginia and then attended Belmont Abbey College in Belmont, NC where he studied English Literature. He attended St Charles Seminary in Philadelphia, PA and became a Catholic priest in Charlotte as well as a pastor in Brevard, NC. Pat met and married his wife Lisa and began working as a Chaplain with HPCCR in 2014.

Pat will be discussing:

  • The Role of Religion at the end of life
  • Religion and Spirituality in Hospice Care
  • Helpful ways for Volunteers to provide Spiritual Support

Saturday, February 11th,10am-noon, Philip L. Van Every Learning Resource Center (6624 Walsh Boulevard, Charlotte, NC)

Thursday, February 16th,1-3pm, Levine & Dickson Hospice House Huntersville (11900 Vanstory Drive, Huntersville)

Tuesday, February 21st, 5:30-7:30pm, Uptown-7th Street Location (1420 East 7th Street, Charlotte, NC)

Tuesday, February 28th,1-3pm, Lincoln County Office (900 Dontia Drive, Lincolnton, NC)

RSVP to Crystal England at or 704-335-3578.

Skills Fairs

The Skills Fair is a great way to easily schedule your “joint visit” to complete this important ACHC (Accreditation Commission for Health Care) requirement, network with other  volunteers, and receive 2 hours of continuing education! Choose from any of the sessions listed below and RSVP to Crystal England at or 704-335-3578.

Stay tuned for dates to come!

*Please know that we would love to do your joint visit in person, as you make a regular visit to your current patient. If you prefer to meet your joint visit requirement by having your volunteer manager meet you on your visit, please contact them to schedule your visit.


Self-Study Opportunities


Missed our Fall Book Club, No problem!

Read the book, when Breath Becomes AirAt the age of thirty-six, on the verge of completing a decade’s worth of training as a neurosurgeon, Paul Kalanithi was diagnosed with stage IV lung cancer. One day he was a doctor treating the dying, and the next he was a patient struggling to live. And just like that, the future he and his wife had imagined evaporated. When Breath Becomes Air chronicles Kalanithi’s transformation from a naïve medical student “possessed,” as he wrote, “by the question of what, given that all organisms die, makes a virtuous and meaningful life” into a neurosurgeon at Stanford working in the brain, the most critical place for human identity, and finally into a patient and new father confronting his own mortality. ~

Answer the following questions and send them to Crystal England at

1. What did you think of Paul’s exploration of the relationship between science and faith? As Paul wrote, “Science may provide the most useful way to organize empirical, reproducible data, but its power to do so is predicated on its inability to grasp the most central aspects of human life: hope, fear, love, hate, beauty, envy, honor, weakness, striving, suffering, virtue. Between these core passions and scientific theory, there will always be a gap. No system of thought can contain the fullness of human experience.” Do you agree?

 2. What did you think of Paul and Lucy’s decision to have a child, in the face of his illness? When Lucy asked him if he worried that having a child would make his death more painful, and Paul responded, “Wouldn’t it be great if it did,” how did that strike you? Do you agree that life should not be about avoiding suffering, but about creating meaning?

 3. Given that Paul died before the book was finished, what are some of the questions you would have wanted to ask him if he were still here today?


Missed our Summer Movie, No problem! Please answer 3 of the questions below and submit your answers to Crystal England at to receive 2 hours of continuing education.

 Based on true events, Decoding Annie Parker is the hopeful and touching story of two remarkable women and their 15-year battle against a cruel and insidious illness, breast cancer. Waged on both scientific and emotional fronts, they are drawn together not just by the disease but by their shared determination and unconventional approaches to their research and to their lives. (


1. If you had been in Annie Parker’s shoes, do you think you would have been as persistent as she was in her efforts to reach out to Dr. King?

2. Can you think of a time when you struggled to stand up for something you believed in so much when everyone else around you worked to talk you out of it?

3. For some, fear comes from the unknown, for others, from too much knowledge. Do you think you would get tested for the BRCA1 gene if breast and ovarian cancer ran in your family?

4. Annie has a conversation with her ex when he becomes sick with cancer himself. She tells him that he, “needs to believe in something.” His response was that he believed in cancer. The next scene cut to his funeral and Annie speaking about having faith to sustain us. Do you feel there is truth in her statement? Give an example of this.

Missed our Spring Book Club? No problem! You can read The Art of Racing in the Rain by Garth Stein and answer 3 of the following questions to receive 2 hours of continuing education:

1. Some early readers of the novel have observed that viewing the world through a dog's eyes makes for a greater appreciation of being human. Why do you think this is?

2. Enzo's observations throughout the novel provide insight into his world view. For example:
—"The visible becomes inevitable."
—"Understanding the truth is simple. Allowing oneself to experience it, is often terrifically difficult."
—"No race has ever been won in the first corner; many races have been lost there."
How does his philosophy apply to real life?

3. In the book's darkest moments, one of Zoe's stuffed animals—the zebra—comes to life and threatens him. What does the zebra symbolize?

4. Can you imagine the novel being told from Denny's point of view? How would it make the story different?

5. Do you find yourself looking at your own dog differently after reading this novel?

6. In the book, we get glimpses into the mindset and mentality of a race car driver. What parallels can you think of between the art of racing and the art of living?

You will receive all 2 hours of continuing education  by reading the book and sending your answers to 3 of the questions to Crystal England at or 1420 East 7th Street, Charlotte, NC 28204.


Heard of a great event coming up in the community?

Let your volunteer manager know PRIOR to the event, and, if appropriate, it can be approved for continuing education credit, AND advertised to our volunteers.

Attend an IDT Meeting

Join one of our Volunteer Coordinators and the rest of the Interdisciplinary Team (IDT) at an IDT meeting and receive two hours of continuing education. IDT meetings are held every Wednesday. Times and locations vary, so contact your volunteer coordinator to schedule your attendance.

Join us for part of Volunteer Training

Want a refresher? Volunteers are always invited to join us for part of New Volunteer Training. The Policies and Procedures section is typically reviewed on our last day of New Volunteer Training, and is especially helpful for current volunteers who haven't been through training in several years. Feeling like you need a little help with boundaries? Perhaps the social worker section of training would benefit you. Interested in more on the physiology of dying? Then the nursing piece might be the right fit. If you are interested in possibly attending a portion of New Volunteer Training, talk with your volunteer manager to reserve a space. Continuing education hours will vary based on the portion of training you attend.

2016 End of Year Volunteer Education Packet for volunteers missing continuing education for 2016 - please print and return page 1 only, signed and dated.